Choosing a career - Part 5

My foray into Engineering had been short-lived, but enjoyable, but here I was back full circle to the bakery I had created, but now working for someone else. Unfortunately a succession of highly paid "managers" had almost destroyed the business we had created, allied to the owner's lack of knowledge how to run a village grocery store. He had learnt nothing form what we had tried to pass on, and grocery sales were much lower as his pricing policy was foolish, to say the least. He had still not grasped the concept that we had to try and compete on some level with the local (5 miles away) supermarket, at least with KVI products ("known value items" or everyday purchases), and the Cash & Carry we used allowed us to do that, but at very reduced margins on those items, and he was unwilling to accept those poor margins (ignoring the fact that we made more on other products).
The quality of the bread had declined alarmingly, too, so correcting that was my first priority, and relatively easy to do, however in order to afford to pay a bakery manager, something we still felt was the job he should be doing himself, he had branched out a great deal into the wholesale trade, but was giving away most of the profit by doing this, and it meant he also had to employ a delivery driver and buy a small delivery van, further affecting his "bottom line"!
I lasted over 2 years in this role, though throughout that time my "assistant bakers" were inexperienced and unqualified, but were there more for "muscle" than skill so it was not too bad. The problem was that it was a 6-day a week job, and the owner was reluctant to allow me any time off for holidays, as he had no one capable of running things in my absence, but offered me payment ("cash in hand" or tax-free, which I declined) in lieu of holiday. The only time off I got in those 2 years was a week I took in order to replace my back door at home, when he stood in to do the work at the bakery.
Eventually, though, I had had enough. If I complained about the hours (which were around 60 a week!) he threw more money at me, if I asked for holiday time with my family, he offered me more money to forego it, and was continually telling me that he had big plans for the business and that I would soon be in a more senior daytime role. When I told him I wanted to leave his response was - offer me more money - but I knew that the business could not afford what he was offering me (far more than any of my family had received as a partnership share before, when the business was taking more money!), but he then tried emotional blackmail, saying that if I left he would probably lose the business, and his young family (second wife) would suffer! It was all to no avail as my marriage was suffering with the time I was putting in, all night shifts, and arriving home around 06.00 - or later if the delivery driver was a no-show so we had to deliver as well!
I stayed in the bakery industry, initially at new supermarket locally, but that was short-lived due to differences of opinion with the store management - my department was never fully staffed from day one, and I was having to pick up the slack so working excessive hours, and every week I was being questioned about the hours I was putting in, and then being told they would recruit more staff, only for them to go back on that later the same week, and then complain again I that I was putting in too many hours!. There followed a period of time when I worked for three different small craft bakeries in fairly close succession, though I use the word "craft" broadly as most of them were not producing a "craft" product, but again chasing turnover. None of the owner/managers had a real clue how to treat staff, or how to make bread (one was even the former bakery manager who had almost ruined the business my family had created), and again excessive hours was the order of the day, though since none of them had given us contracts of employment (a legal requirement they ignored) we had no right to overtime payments, and no right of recourse. At all three my excellent reputation had preceded me and they were all delighted to have me join them, but unfortunately the way they treated staff was appalling, and none of them had the skills necessary to run a business.
During this time I was also looking to move on, though without the necessary paper qualifications it was extremely difficult, and eventually I ended up back in the Supermarket world, this time with one of the market leaders in their in-store bakery. By now (it was the same group I had been with back in 1982) their bread was somewhat better, though still not "craft" quality, but their systems were streamlined, they treated staff reasonably well, and I had no real responsibility so was happy as one of the bakers - the oldest by some way, but the most junior as the newest arrival. I had by now almost given up on being able to find my ideal career, but also knew that I had not nearly reached my potential.